You land in Paris, wake up with a fever, and your itinerary starts to crumble. Now what? Here’s the simple truth: Europe is one of the easiest places on earth to get safe, fast medical care-if you know how to play it. This guide shows you who to call, where to go, what you’ll pay, and how to make your insurance pay you back. No scare tactics. Just a clear plan that works on a rushed morning in Rome or a rainy night in Berlin.
- If it’s life-threatening, call emergency services or use your phone’s SOS feature-an EU-wide number routes you to local help fast.
- For non-urgent issues, go to a pharmacy first; pharmacists in Europe can triage and guide you.
- Keep receipts, medical reports, and prescriptions-your insurer needs these to reimburse you.
- Schengen visas usually require at least €30,000 emergency medical coverage including repatriation; read your policy before wheels-up.
- EU residents can use EHIC; visitors still need travel insurance. Direct billing is possible but not guaranteed.
Your step-by-step playbook when you get sick in Europe
I’ve been the guy hunting for an English-speaking doctor in Vienna at 9 pm. This is the playbook I wish I had on day one. It fits weekend trips and long stays. Save it, screenshot it, or send it to your travel buddy.
- Decide: emergency or not.
- Emergency: chest pain, trouble breathing, heavy bleeding, stroke signs (face droop, arm weakness, speech trouble), severe dehydration, serious head injury, pregnancy emergencies. Use your phone’s SOS function to reach local emergency services instantly.
- Not urgent: fever, stomach bug, earache, mild sprain, pink eye, skin rash, medication refill. Start with a pharmacy. If they say “see a doctor,” do it.
- Tell your insurer early.
- Most travel policies have a 24/7 assistance line. Call or use the app. Some require pre-authorization for private clinics, imaging, or hospitalization.
- Ask for a nearby clinic/hospital with direct billing; if that’s not available, pay and claim.
- Choose where to go.
- Pharmacy: Europe’s frontline for minor issues. Look for the green cross (or “Farmacia/Apotheke/Pharmacie”). Pharmacists often speak English and can advise on OTC meds vs doctor visit.
- GP/Clinic: Good for infections, minor injuries, refills, sick notes. Ask your insurer for a clinic that accepts your policy. Private urgent care exists in big cities.
- Hospital Emergency Department: For serious or worsening symptoms. Public hospitals prioritize by urgency, not arrival time. Be ready to wait for non-urgent cases.
- Bring ID and payment.
- Carry your passport/ID and insurance proof. Most places take cards. A deposit may be requested for non-residents.
- If your insurer set up direct billing, show the guarantee of payment email or claim number.
- Collect paperwork as you go.
- Get itemized bills, receipts, medical notes, prescriptions, and diagnostic reports. Take photos in case paper gets lost.
- Ask for the doctor’s notes in English if possible, or request an ICD diagnosis code on the report.
- Follow up.
- Finish your medication. If symptoms worsen, go back or escalate to emergency care.
- Submit your claim within the policy window (commonly 30-90 days). Keep copies of everything, including boarding passes if repatriation comes up.
Heuristics that save time:
- “Pharmacy-first” for non-urgent issues. If they say doctor, don’t argue-go.
- If you’re debating ER vs clinic, choose ER for chest pain, breathing trouble, neurological symptoms, severe pain, or bleeding.
- Use your phone’s built-in SOS for emergencies; it dials the right local number and shares your location.
How healthcare and insurance work for visitors in Europe (2025)
Europe mixes public and private care. Tourists are treated, but you usually pay unless a reciprocal scheme applies. Here’s how to avoid money stress and paperwork traps.
Insurance 101 for Europe. Schengen countries typically require travel medical insurance with at least €30,000 coverage for visa purposes, including emergency repatriation. That’s not just red tape; it protects you from four-figure bills. Read the exclusions: alcohol-related incidents, extreme sports, and pre-existing conditions often need add-ons. If you’re a resident of an EU/EEA country, an EHIC gives you access to medically necessary state care at local rates. UK residents use GHIC in the EU; it’s not a substitute for full travel insurance.
Direct billing vs reimbursements:
- Direct billing: Your insurer pays the clinic/hospital directly. This is smoother but not universal. Always confirm before treatment.
- Reimbursement: You pay, then file a claim. Keep itemized bills, prescriptions, and medical reports. Ask the provider to include diagnosis and treatment codes.
Public vs private facilities:
- Public hospitals: Excellent for emergencies and serious issues. Expect triage. Shorter waits for urgent cases, longer for non-urgent.
- Private clinics: Faster access, more English-speaking staff in tourist hubs, higher prices. Many insurers prefer these for minor issues due to predictability.
Medication rules:
- Antibiotics and many painkillers require a prescription. Pharmacists will not bend the rules.
- Carry personal meds in original packaging with a doctor’s letter. For controlled medicines (like certain ADHD, pain, or anxiety medications), bring a formal certificate or doctor’s attestation and a supply that matches your stay. Check embassy health pages before travel.
What costs look like (typical ranges for visitors paying cash):
Service |
France |
Germany |
Spain |
Italy |
Netherlands |
GP/Clinic visit |
€30-€80 |
€40-€100 |
€25-€70 |
€30-€80 |
€45-€110 |
Urgent Care/Private consult |
€60-€150 |
€70-€180 |
€50-€140 |
€60-€160 |
€80-€200 |
ER visit (non-admitted) |
€100-€350 |
€120-€400 |
€80-€300 |
€100-€320 |
€150-€450 |
Hospital stay (per night) |
€600-€1,800 |
€700-€2,200 |
€500-€1,500 |
€500-€1,600 |
€800-€2,400 |
Ambulance (local) |
€150-€400 |
€200-€500 |
€120-€350 |
€120-€350 |
€200-€600 |
Common prescriptions (antibiotic, inhaler, eye drops) |
€8-€40 |
€10-€45 |
€5-€30 |
€6-€35 |
€10-€45 |
These are ballpark figures for 2025. Private hospitals and tourist zones skew higher. Insurance often brings these numbers down through direct billing or reimbursement.
What’s covered by typical policies:
- Emergency treatment, hospitalization, surgery, repatriation. Limits vary-read the schedule of benefits.
- Emergency dental (usually pain relief) with a small cap.
- Pre-existing conditions: many exclude unless you buy a waiver or an upgraded plan.
- Adventure sports: often excluded unless you add a rider.
Who says what (credible sources):
- The European Commission confirms a single emergency number works across all member states and many neighboring countries.
- The EU Visa Code (Regulation 810/2009) sets the €30,000 minimum medical cover for Schengen visas, including repatriation.
- National health services (like the NHS in the UK) state that overseas visitors can be charged for most care unless covered by reciprocal agreements.
Street smarts: pharmacies, language, meds, examples, checklists, and FAQs
Here’s the hands-on stuff that actually gets you through a rough day far from home.
Pharmacies (“Farmacia/Apotheke/Pharmacie”):
- Look for the green cross sign. In many cities, at least one “duty” pharmacy stays open at night.
- Bring your symptom list and allergies written down. Pharmacists will point you to OTC meds or a doctor if needed.
- Don’t expect antibiotics without a prescription. It’s a hard no.
Language tips that work:
- Keep symptoms simple: “fever,” “vomiting,” “allergy,” “asthma,” “pregnant,” “diabetic.”
- Use a translation app for one-liners. Most clinicians will slow down and help.
- Ask for a short written note in English summarizing diagnosis and treatment for your insurer.
Digital prep:
- Save your insurer’s assistance contact in your phone and in your email. Many policies include a QR code or digital card. If you can, buy travel medical insurance Europe plans with an app-based claims flow.
- Store PDFs of your passport, prescriptions, and medical history in a secure cloud folder.
- Enable your phone’s SOS feature; it dials the correct local emergency number wherever you are.
Examples (real-world scenarios):
- Food poisoning in Spain: You’re vomiting and weak. Pharmacy gives rehydration salts and anti-nausea advice, tells you to see a clinic if not better in 12-24 hours. You call your insurer, get a clinic with direct billing, and walk in for fluids if needed. Keep the receipts and the medical note.
- Sprained ankle in Prague: Ice and compression from the pharmacy, then a clinic for an X-ray. The clinic charges a consult fee and imaging. Your insurer reimburses after you upload itemized bills and the radiology report.
- Pink eye in Amsterdam: Pharmacist suggests lubricating drops but flags infection. You visit a GP who prescribes antibiotic drops. You pay with card, submit claim with the prescription photo and the receipt.
- Asthma flare in Rome: Pharmacy gives a spacer and over-the-counter reliever if appropriate, but a doctor adjusts your inhaler dose. Good to carry your asthma action plan in English.
Claim cheat-sheet (what to collect):
- Itemized invoices and card receipts.
- Doctor’s note with diagnosis and treatment.
- Prescription copies and pharmacy receipts.
- Any imaging or test reports.
- Policy number and claim number if issued.
Pre-trip checklist (print this):
- Buy a policy that covers at least €30,000 emergency care plus repatriation; add riders for sports or pre-existing conditions if needed.
- Pack a small kit: pain/fever reducer, antihistamine, rehydration salts, bandages, blister pads, motion sickness tabs.
- Carry regular meds in original packs with a doctor’s note; check rules for controlled meds.
- Save your insurer’s assistance details and policy PDF on your phone.
- Note how to use your phone’s SOS for emergencies.
Mini-FAQ:
- Are public hospitals free for tourists? No. You’ll be treated, but you’ll likely be billed unless a reciprocal scheme applies. Insurance is your safety net.
- Do I really need insurance? Yes. Schengen visas often require it, and a single ER visit can cost more than your flights and hotel combined.
- Can I get antibiotics without a prescription? No. See a doctor; pharmacists can’t dispense them over the counter.
- What about dental emergencies? Most policies cover urgent pain relief with a cap. Call your insurer for a recommended dentist.
- Will my home health insurance cover me? Sometimes not, or only for limited emergencies abroad. Confirm before you travel.
- What if I lose my meds? Go to a clinic with your prescription photo or doctor’s note. Some meds may be substituted based on local availability.
- What documents do I send for claims? Itemized bills, proof of payment, medical notes, and prescriptions. Submit within your policy’s deadline.
Next steps and troubleshooting by traveler type:
- Short-trip tourists: Keep it simple-pharmacy first, clinic if needed, call insurer early. Don’t wait out severe symptoms.
- Remote workers and long stays: Pick a policy with outpatient direct billing and routine care add-ons. Save a list of English-speaking clinics near your base city.
- Students: Many universities partner with clinics; check your orientation materials. Keep your student ID and insurance letter handy.
- Families with kids: Pack fever meds, an oral syringe, and a thermometer. In an emergency, go straight to a hospital. Pediatric care is strong across Europe.
- Seniors or chronic conditions: Carry a one-page medical summary, medication list, and your cardiologist/primary doctor’s contact. Consider higher coverage limits and medical evacuation.
Last tip from experience: don’t power through out of pride. Europe’s system is built to help you quickly and safely. Ask the pharmacist, loop in your insurer, and get seen. Your itinerary will forgive you; your health won’t.